Support
Professional support for Masonic event management. Our dedicated team understands the unique requirements of lodge events and is committed to ensuring your Masonic gatherings run seamlessly.
General Support
Registration assistance, account management, platform guidance, and lodge member support.
Technical Support
Technical issues, payment problems, troubleshooting, and platform functionality support.
Event Inquiries
Masonic event questions, lodge protocols, guest arrangements, and ceremonial requirements.
Contact Information
Connect with our Masonic event support specialists
Email Support
support@lodgetix.io
Response within 24 hours during business days
Phone Support
0408 925 926
Business hours: 9:00 AM - 5:00 PM AEST (Mon-Fri)
Emergency line available 24/7 during events
Operated by
Winding Stair Pty. Limited
66 Goulburn Street
Sydney, NSW 2000
Australia
ABN: 94687923128
Common Issues
- • Lodge event registration problems
- • Masonic verification and membership issues
- • Payment and billing inquiries for lodges
- • Technical support for event organizers
- • Profile and membership management
- • Guest and visitor protocol questions
- • Ceremonial event requirements
- • Dress code and protocol guidance
Send Support Request
Fill out the form below and we'll respond within 24 hours during business days (Mon-Fri, 9 AM - 5 PM AEST)